Casual Retail Assistant for Luxury Popup - Pacific Fair

Luxe.It.Fwd has established itself as one of Australia's largest and most trusted luxury re-sellers of designer handbags, watches and jewellery. We stock only the most exclusive luxury items, from Louis Vuitton and Gucci handbags through to Rolex watches and Cartier jewellery just to name a few. We offer a 100% authenticity guarantee on all items we sell together with unparalleled luxury customer service, having established ourselves as the premiere online destination for second hand luxury in Australia.

The Opportunity

While typically an online retailer, Luxe.It.Fwd has expanded offline, and is now operating a Luxury Concierge kiosk in Pacific Fair Shopping Centre in the Gold Coast.

We are seeking an enthusiastic and motivated Casual Retail Assistant with excellent availability to end of October, with the possibility to extend beyond this dependent on if the kiosk extends. Must be available for immediate start.

The role will involve:

- promoting our services to customers and assisting them with information to sell their luxury pre-loved items through our online store;
- handling customer item drop offs for packing and shipping to Head Office
- supporting customers with on the spot quoting appointments in co-ordination with the Head Office quoting team




- working with Head Office remotely on tasks such as website listings and administrative tasks; and
- otherwise taking responsibility for the popup including opening and closing and maintenance of the site (this is not a managerial position however the role entails day-to-day taking responsibility for all on-the-ground aspects of the popup site).

A general knowledge of luxury handbags/brands broadly would be preferred but is not essential for the right candidates.

Hours and Pay

The exact hours per week will depend on the applicant's availability in conjunction with our existing rostering - therefore in your application please clearly state what days and hours you are available to work.

This role is paid in accordance with the applicable award rates.

Who Should Apply

The following person would be perfect for the role:

- Enthusiastic, customer service focused who likes engaging with people
- Professionally presented
- A general knowledge of luxury handbags/brands broadly would be preferred but is not essential for the right candidate
- Reliable and can work autonomously and responsiblyGreat attention to detail
- Responsible and a problem-solving mindset

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📌 Casual Retail Assistant for Luxury Popup - Pacific Fair (City of Gold Coast)
🏢 Luxe.It.Fwd
📍 City of Gold Coast