G’day Group comprises leading Australian tourism brands in Discovery Parks, Resorts and the loyalty program G'day Rewards. Employing more than 2000 people Australia-wide, G’day Group has the largest park network in the country, offering an amazing customer journey.
The Role
We are seeking a Front Office Receptionist/Housekeeping Attendant to be the welcoming face of our park. This is a multi-department role and will see you working in both our front office and our housekeeping teams.
Your Duties Include But Are Not Limited To
- Providing a high standard of customer service
- Processing guest check-ins and outs
- Accurately using the park booking system to make reservations and manage accounts
- Coordinate with the Housekeeping team to track readiness of accommodation
- Supply guests information regarding property and local areas of interest
- Completing the day-to-day office administration
- Maintain excellent relationships with the park teams, residents and guests
- Attention to detail and a commitment to cleanliness.
- Ability to work efficiently and independently.
- Excellent time management skills
- Flexibility to work hours over a 7 day roster, including weekends and public holidays
- A current valid drivers license is essential
What We Look For
- Previous front office and/or housekeeping experience within the hospitality industry
- Passionate about delivering exceptional Guest experience
- Proficient computer skills, experience with RMS or comparable Reservation Booking System a bonus
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Strong organizational skills and attention to detail.
- Enthusiastic and positive attitude.
- Flexibility to work weekends, public holidays, and evenings as needed.
- Current drivers licence essential
Perks to You
- Discounted accommodation at over 300 G'day Group holiday parks nationally.
- Discounts with our G’day Rewards Partners
- Service recognition awards
- Access to Employee Assistance Program
- Internal promotions and opportunities
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📌 Receptionist/Housekeeper - Fraser Street (Fraser Coast Regional)
🏢 Discovery Parks
📍 Fraser Coast Regional
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