ING is seeking a Collections Officer to support customers in financial difficulty with empathetic service and practical solutions. This role involves handling calls, arranging payments, and maintaining compliant processes within a supportive team workplace.
You will help customers manage mortgages, loans, and everyday accounts, while adhering to ING policies and regulatory requirements. Opportunities exist in Sydney and Wyong, with a focus on customer wellbeing and responsible banking.
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📌 Empathetic Collections Advisor (City of Sydney)
🏢 ING Hubs Romania
📍 City of Sydney
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