Auslan Service Team Lead - Deaf Customer Support (City of Willoughby)

Auslan Service Team Lead - Deaf Customer Support (City of Willoughby)

18 Aug
|
National Disability Insurance Agency
|
City of Willoughby

18 Aug

National Disability Insurance Agency

City of Willoughby

The National Disability Insurance Agency (NDIA) is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader in Chatswood, NSW. The role focuses on leading a team that communicates with Deaf and hard-of-hearing participants in Auslan to navigate the NDIS and resolve enquiries.

The ideal candidate has fluent Auslan and solid leadership experience in a complex contact centre. Flexible hybrid working arrangements may be considered to support service delivery and training

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📌 Auslan Service Team Lead - Deaf Customer Support (City of Willoughby)
🏢 National Disability Insurance Agency
📍 City of Willoughby

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