We're a busy specialist orthopaedic practice in Noosa Heads, bringing together orthopaedic consultation & surgery, a fracture clinic and physiotherapy under one roof.
The Chance
We're hiring a Medical Receptionist / Medical Administrator on a permanent part-time basis: 0.8 FTE across 4 fixed days each week. This is a hands-on, varied role at the centre of a busy specialist practice - you'll be the first person our patients speak to and a key point of contact for our surgeon and clinical team.
Day to day, you'll be:
Welcoming patients and managing a busy phone and front-desk enquiry line
Booking and coordinating appointments across orthopaedics, fracture clinic and physio
Handling invoicing, receipting, and Medicare/health fund/third-party billing
Supporting our orthopaedic surgeon and wider clinical team with day-to-day admin
Keeping practice documentation and processes up to date
Helping the practice run smoothly as things get busy
What We're Looking For
At least 3 years' experience in medical administration
Experience with Genie practice management software (highly regarded)
Confident, warm communication - on the phone, at the desk, and with a clinical team
Sharp attention to detail and genuinely reliable follow-through
Comfortable working independently once you know our processes, but happy to ask when you don't
A solid grasp of Medicare, private health funds and third-party billing
Comfortable with Microsoft Office and picking up new medical software
Experience with surgical quoting, bookings and billing will be highly regarded