- Dynamic office leadership role in a fast-paced accountancy firm
- Respectful and supportive environment
- Recharge Time to refresh, reset and support work-life balance

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

We are looking for an Office Services Manager to lead the Grant Thornton Australia Office Services team in delivering exceptional service to external and internal clients, and to seamlessly run the day-to-day operations of our large Brisbane office. You will possess a strong client service ethic, demonstrate significant organisational and prioritisation skills, and excellent communication and interpersonal skills. Your strong leadership abilities and passion for excellence and continual improvement will also be essential in driving and delivering effective outcomes.

Key responsibilities

Manage and oversee all general office administration, facilities, tenancy, and back-of-house support for the Brisbane office, including supplies, consumables, and marketing merchandise

Oversee front-of-house operations, meeting room management, catering, and meeting / event coordination, ensuring an exceptional client experience

Lead, develop, and inspire a team of three, including two Concierges and an Office Services Coordinator,



while providing backup support to other functions as needed

Plan and implement operational and strategic initiatives, monitor expenses within agreed budgets, and provide regular and ad hoc reporting

Manage tenancy safety compliance, including supporting insurance renewals and fire warden / first aid training

Assisting with planning and implementation of any office moves and / or refurbishments

Build and maintain effective internal and external relationships, collaborating with the national Office Services Manager network to identify and implement efficiencies, and participate in local Executive meetings

Support the Office Chair with presentations, meeting arrangements, and office-related administration

Contribute positively to the collaborative, supportive culture of Grant Thornton Australia, both within the Brisbane office and nationally

Skills and experience

This role will suit an agile, responsive individual with a positive attitude and a lifelong approach to learning, bringing the following experience, skills, and attributes:

Required

Significant experience in an office administration or related role, including proven experience in leading and managing teams

A strategic thinker who can also attend to the finer details

Confident, decisive and capable of working autonomously, as well as contributing effectively to a harmonious team environment

Consistently demonstrates professionalism,



reliability, and confidentiality, while also possessing excellent interpersonal skills to build and maintain strong relationships and positively influence at all levels

Qualification(s) (completed or ongoing) in Business Administration or related discipline(s)

Experience in the professional services or hospitality industries

If you’re interested in this role but don’t feel that you match every single one of our requirements, we would still love to hear from you and explore the unique skillset and attributes that you can bring to the team.

At Grant Thornton, we do things differently because we understand that when you strive for better and care about what you do, remarkable things are possible. We’re a agile and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we ignite the potential within our people and clients to create enduring success and positively shape the communities around us.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

Flexible working options and Recharge Time Available

Health and Wellbeing Programs

Fully funded gym membership | Health Insurance discounts

Diverse and inclusive firm culture

And many more!

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📌 Office Services Manager (Queensland)
🏢 Grant Thornton
📍 Queensland