HR Manager - Child, Youth and Family Sector

ProCare Australia is a leading specialist recruitment agency for the Community Services and Early Childhood Education and Care (ECEC) sectors, connecting organisations with talented professionals through casual, locum, fixed-term and permanent recruitment solutions.

About the Organisation

Our client is a respected community services organisation supporting children, young people, families and carers through therapeutic and trauma-informed programs.

Committed to creating safe, stable and nurturing environments, they empower individuals to achieve positive outcomes while fostering a supportive, collaborative and values-driven workplace culture.

The Role | HR Manager - Child, Youth and Family sector

Are you an experienced Human Resources leader looking for an opportunity to influence organisational strategy while leading a high-performing People & Culture function?

We are seeking an experienced and commercially minded Human Resources Manager to join a well-established community services organisation supporting children, young people, families and communities across South East Queensland.

Reporting directly to the Chief Executive Officer and working closely with the Executive Leadership Team, you will be responsible for developing and delivering the organisation's Human Resources strategy while leading a dedicated HR team.

This is a genuine leadership opportunity where you will drive workforce strategy, employee engagement, organisational change, compliance and continuous improvement, ensuring the organisation attracts, develops and retains a highly engaged workforce.

Human Resources leadership experience within the Community Services sector is essential , with experience supporting Child, Youth and Family Services highly regarded.

Key Responsibilities

Lead, mentor and develop the Human Resources team, fostering a collaborative and high-performing culture.

Develop and implement strategic workforce initiatives aligned with organisational objectives.





Partner with senior leaders to provide expert HR advice and support across all areas of the employee lifecycle.

Lead complex employee relations matters, investigations, performance management and workplace coaching.

Drive organisational change, workforce planning and employee engagement initiatives.

Oversee recruitment, onboarding, retention and succession planning strategies.

Ensure compliance with employment legislation, National Employment Standards, Fair Work requirements, the SCHADS Award and organisational policies.

Lead the review and development of HR, governance and workplace health and safety policies.

Oversee organisational compliance relating to Blue Cards, Child Safety Checks, employee records and workforce reporting.

Manage WorkCover, rehabilitation and return-to-work processes.

Identify opportunities to improve HR systems, processes and organisational capability.

Contribute as an active member of the Senior Management Team and support strategic planning across the organisation.

This role offers the opportunity to influence organisational culture while working closely with experienced leaders to support positive outcomes for children, young people, families and communities.

About You

Bachelor's degree in Human Resources, Business or a related discipline is highly regarded; however, candidates with a Diploma-level qualification and extensive relevant Human Resources experience are strongly encouraged to apply.

Human Resources leadership experience within the Community Services sector is essential , with experience supporting Child, Youth and Family Services highly regarded.





Strong working knowledge of the SCHADS Award

Demonstrated experience developing and implementing strategic HR initiatives.

Proven leadership experience managing and developing HR teams.

Solid knowledge of employment legislation, Fair Work, National Employment Standards and contemporary HR practices.

Experience managing complex employee relations, investigations and organisational change.

Highly developed communication, negotiation and stakeholder engagement skills.

Strong analytical, problem-solving and decision-making abilities.

Ability to balance strategic thinking with operational delivery.

High levels of professionalism, discretion and confidentiality.

Mandatory Requirements

Current Queensland Blue Card (Working with Children Check)

Open Queensland Driver Licence

Ability to obtain a Child Safety and Personal History Check (LCS2). Please note this clearance process can take up to six weeks

Ability to undertake Hope and Healing Framework training

SCHADS level 8 - $135,707.38 - $140,674 PA

12% Superannuation

Work from home on Fridays!

Paid birthday leave

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Employee Assistance Program (EAP)

Free onsite parking

Close to public transport

Opportunity to shape organisational strategy and workforce capability

Meaningful work supporting vulnerable children, young people and families

Having a diverse workforce that represents the wider Australian community is very important in Community Services and ProCare Australia actively encourage applications from people with disabilities, from culturally and linguistically diverse backgrounds, LGBTQIA+ people, and all genders.

We recognise the richness of Aboriginal and Torres Strait Islander cultures and the unique knowledge Aboriginal and Torres Strait Islander employees bring to the workplace, policy development and programs. We welcome and encourage applications from Aboriginal and Torres Strait Islander people.

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📌 HR Manager - Child, Youth and Family Sector (Logan City)
🏢 ProCare Australia
📍 Logan City