Salary LevelHEW6+ 17% Superannuation and Flexible Working Arrangements

Based at the Melbourne CBDcampus, but may be required to work and/or be based at other campuses of the University

About You

The Operations Officer provides high-quality administrative and operational support to the Executive Director and Senior Leadership Team within the Property Services Group (PSG). The roleis responsible forproactively managing calendars and schedules, coordinating correspondence and document management, preparing and refining memos, letters and other key documents, and providing prompt andaccurateresponses to enquiries. Acting as a key liaison for internal and external stakeholders, the Operations Officer will set a high standard for customer service and represent PSG professionally.

We are looking for a flexible,adaptableand collaborative team player who is happy to pitch in wherever needed, keen to learn, and comfortable working across all areas of the Group.The successful candidate will bring a proactive, solutions-focused approach, confidence using a range of systems and technology, and a commitment to breaking down silos and improving collaboration and efficiency across PSG.

To be successful in this position,you’llhave:

- Demonstratedexperiencetodeliveroutcomesinanefficientandautonomousmannerwithina constantly changing environment with multiple conflicting demands.

- Extensiveexperienceinprovidingadministrativesupportin a large, complexorganisation.

- Excellentorganisationaland time management skills including the abilityprioritisework and manage expectations accordingly.

- Excellentproblem-solvingskillsandoutcomefocusedapproachincludingtheinitiativetoharness resources,identifyareas of improvement and propose / implement solutions.

- Demonstrableexperienceofstrongcustomerservicefocus.

- Well-developedinterpersonal,verbalandwrittencommunicationskillsandabilitytonegotiate,influenceand engage with a wide audience.





- Substantial experience in preparation of correspondence,reportsand other written documents toa high levelsuitable for Executive level audience.

- Highlevelinformationtechnologyproficiency(IT)includinguseofMicrosoftSuite(Word,Excel,Visio, PowerPoint) andproficiencyin the use ofSharepointplatform.

- Experienceincommitteesecretarialdutiesincludingcoordinationofmembers,minutetakingand agenda drafting.

- ExperienceinrecordsmanagementsystemsandunderstandingofgeneralRecords Management policies and procedures.

- Abilitytomaintainconfidentialityandhandlesensitivemattersdiplomaticallyanddiscreetly.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.

About the Group

Property Servicesis located inthe Operations Portfolio which is the services nucleus of RMIT and the focus for the development of the finance, people development infrastructure and systems that provide administrative capacity to the University.

PropertyServiceshasapproximately100staffandhastheresponsibilitytooperate,maintainandenhance the buildings owned and leased by RMIT University, oversee construction projects and ensure the provision of physical facilities services.

Property Services is responsibility for a Property Portfolio of $2.9bwithanoperatingbudgetinexcessof$80Mandprospectivecapitalprojectsofover$100Mper annumforthenextfewyearsinMelbourneandVietnam.RMIT'sbuiltenvironmentinvolvesapproximately 110 buildings in Melbourne spread across all RMIT's campuses and sites,



and several international campuses in Vietnam and Spain.

PropertyServicesconsistsofthefollowingbranches:

- Commercial & Leasing
- Facilities&AssetManagement;
- Capital Works
- Campus Strategy & Management
- Business Operations

Applications Close:
31 Aug pm

RMIT is an equal opportunity employer committed tobeinga child protected organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community, and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.

In line with RMIT University's commitment to a safe, respectful and inclusive environment, from 1 January 2026, the University will also consider gender-based violence (GBV) risk factors as part of our recruitment processes. All applicants will be required to complete a gender-based violence declaration in accordance with the National Higher Education Code to Prevent and Respond to Gender-based Violence. Preferred candidates will also be required to undertake relevant pre-employment background checks, including Working With Children Checks. Information provided will be treated confidentially and considered only for its relevance to the role and RMIT's safety obligations.

At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via *************@rmit.edu.au or visit our Careers page for more contact information -

We are a Circle Back Initiative Employer - we commit to respond to every applicant.

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📌 Operations Officer (Melbourne)
🏢 Rmit University
📍 Melbourne