Location: Rouse Hill & Windsor, NSW
Employment Type: Full-Time
Salary: Competitive. Based on experience

About the Role

We are seeking an experienced Restaurant Manager to lead front-of-house and overall restaurant operations for an Indian Restaurant and Café. This is a hands-on leadership role suited to someone who excels in people management, service excellence, and operational control while working closely with ownership and the Head Chef to build a high-performing venue.

Key Responsibilities

1. Service Delivery, Customer Experience

- Lead front-of-house service to deliver a warm, professional, and consistent guest experience
- Manage reservations, seating flow, table turns, and service standards during peak periods
- Handle customer feedback and complaints professionally to drive repeat business and strong reviews
- Oversee day-to-day restaurant operations including opening, closing, and shift execution
- Coordinate service flow between front-of-house, bar, and kitchen teams
- Ensure smooth service during high-volume lunch and dinner trade
- Recruit, train, roster, and manage front-of-house staff including supervisors, waitstaff, and baristas
- Set clear expectations, coach performance, and build a positive, accountable team culture
- Maintain appropriate staffing levels while controlling labour costs

4. Compliance, Safety & Standards

- Ensure compliance with NSW food safety, WHS, RSA, and council requirements




- Maintain service standards, cleanliness, and presentation across dining, bar, and customer areas
- Ensure staff are trained and compliant with safety and service procedures

5. Financial Control & Business Performance

- Manage labour costs, cash handling, POS systems, and daily reporting
- Support pricing, promotions, and upselling strategies to maximise revenue
- Work with ownership to improve operational efficiency, profitability, and long-term growth

Key Skills & Experience Required

- Proven experience as a Restaurant Manager or Assistant Manager in a full-service restaurant
- Strong leadership, communication, and customer service skills
- Experience managing teams in busy, high-volume hospitality environments
- Solid understanding of labour control, rostering, and service operations
- Good knowledge of Australian hospitality compliance , including WHS and RSA
- Experience managing Indian or culturally diverse restaurants
- Experience opening a new restaurant or relaunching a venue
- Interest in career progression, profit-sharing, or partnership opportunities

Why Join Us

- Be part of a new venue with a clear long-term vision
- Work closely with committed owners and a strong Head Chef
- Opportunity to shape service standards, team culture, and guest experience
- Growth opportunities and potential equity for the right candidate

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