Randstad Australia is seeking a Fraud and Scams Officer in Parramatta to operate in a high-volume contact centre. You will monitor real-time alerts, assist customers with queries, and take immediate preventative actions to mitigate financial loss.
Role requires at least one year in a busy call centre, ability to work rotating shifts including weekends, and a customer-obsessed, qualified communicator capable of handling sensitive situations. Hybrid work may be available after 6-month training.
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📌 Fraud & Scams Investigator | Hybrid Work & Training (City of Sydney)
🏢 Randstad
📍 City of Sydney
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