Sydney CBD | Hybrid | Permanent - Full Time

At McPherson’s , we’re passionate about building trusted health and beauty brands that make a difference in people’s everyday lives. With a portfolio of market leading brands - Dr. LeWinn’s, Manicare, Lady, Jane, Fusion and Swisspers we have ambitious growth plans, and we’re looking for a Key Account Manager - Independent Pharmacy to lead one of our most critical retail channels and shape the future of our Independent Pharmacy.

As our Key Account Manager - Independent Pharmacy , you will translate brand and category strategies into Joint Business Plans (JBPs) that drive topline growth and profitability across Independent Pharmacy banners. Success looks like data‑led customer strategies , executional excellence at point of purchase (POP), and seamless cross‑functional collaboration.

What you’ll do

- Deliver sales targets and category‑leading growth for key Independent Pharmacy banner groups.
- Maximise gross‑to‑net through effective TPM usage, pricing and promotional levers; own commercial levers to protect margin and drive profitability.
- Negotiate trading terms aligned to gross‑to‑net targets and ROI expectations.
- Build robust, insight‑led JBPs underpinned by shopper data, market trends and category growth drivers; tailor narratives to Symbion & API banner groups, segmentation and value proposition.
- Forecast demand using market insights, sales trends and customer event calendars; partner closely with Supply and Planning to ensure availability.
- Orchestrate cross‑functional execution with Marketing, Supply, Field Sales and Finance; brief field teams with customer‑specific POP execution plans that cut through at shelf.
- Drive forecast accuracy using TPM, ERP and customer data; enable alignment via monthly demand planning and customer supply reviews
- Leverage TPM,



CRM and sales analytics to track performance, forecast accurately and inform decision‑making; champion automation and reporting to elevate strategic value.
- Contribute to channel transformation focusing on digital reach, simplification and optimisation of commercial investments.

Where You'll Work

You’ll be based in our modern Sydney CBD head office.

What you’ll bring

- Strategic & commercial acumen with a strong grasp of P&L; drivers and market dynamics.
- Exceptional communication & relationship building with the ability to develop solid, collaborative partnerships across customers, wholesalers and internal stakeholders, fostering trust, alignment and shared success.
- Executional excellence and attention to detail at POP.
- Customer‑centric thinking to build long‑term value with banners and wholesalers.
- Analytical fluency : confident reading data, spotting trends and converting insight into action.
- Digital & technical proficiency across TPM, CRM and reporting platforms.
- Influencing & storytelling skills to align internal and external stakeholders.
- Agility & resilience : thrive in ambiguity, pivot quickly and protect the core while exploring new.

How we’ll measure success

- Gross Sales to Budget achievement and profitability in line with targets
- Trade Spend ROI vs target and JBP execution & compliance .
- Retailer engagement via T2T feedback and Advantage survey results.
- Forecast accuracy (volume & value). Tools & ways of working

Why Join Us?

At McPherson’s,we’repassionate about delivering quality products and building strong partnerships.You’lljoin a collaborative team, have the autonomy to make an impact, and work with some of Australia’s leading brands. We offer a supportive culture, opportunities to shape category growth, and exposure across national retail partners

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📌 Key Account Manager - Independent Pharmacy (City of Sydney)
🏢 McPherson's Consumer Products
📍 City of Sydney