Joy In Movement is Australia's first fully automated infrared fitness studio. No instructor in the room, infrared-powered 30-minute sessions running every hour, 5am to 9pm - 365 days a year. We're low-impact, high-results, and built for real people living real lives. We're not a gym. We're J.I.M. and yes, there's a difference.

About the role

You're the heartbeat of our Lambton studio. You attract new members, convert interest into memberships, build a community that sticks, and keep the day-to-day running smoothly.

Key responsibilities

- Welcoming current and new members and delivering an experience worth talking about
- Reaching out to local businesses and building community partnerships
- Following up leads via phone and SMS - booking trials and closing memberships
- Generating organic leads utilising social media, the existing member network and offline strategies
- Managing CRM, memberships, reporting, pauses and cancellations
- Running member challenges, celebrating milestones and hosting studio events
- Creating and posting content across social media (reels, stories, local engagement)




- Keeping the studio looking great and running like clockwork

About you

- A genuine people person - warm, energetic and naturally builds connection
- Active on social media and comfortable creating content
- Previous experience in social media content creation beyond personal use
- Confident on the phone and in a sales conversation is essential
- Self-motivated and able to work autonomously
- Someone who loves movement and wellness as part of their lifestyle
- Locally connected or hungry to be
- Minimum of 3 years' experience in customer service or sales roles is essential
- Able and willing to work across both studio locations when required (Lambton & Warners Bay)
- Not afraid of an early morning or a late night – our studios operate from 5am-9:30pm
- Work for a brand that's actually fun to represent
- Free studio membership across both Newcastle locations
- Flexible schedule that can work around your life where needed
- Tiered commission structure built around the success of the studio

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📌 Studio Manager (Newcastle City Council)
🏢 Joy in Movement Lambton
📍 Newcastle City Council