18 Aug
|
Unisys
|
Geelong
- Gains familiarity with Field Engineering practices and procedures.
- With guidance or by following a pre-determined / documented process performs the following:
- Installing, maintaining and repairing desktops, laptops and monitors and associated software and peripherals
- Assisting with maintenance on products and devices,
- Performing low-complexity installs, moves, adds and changes on various equipment and devices, and
- Assisting with network, server, device and application testing and certification.
- Ensures client satisfaction throughout service delivery transactions.
- Ensures service level agreements (SLAs) are met and incident and request tickets are updated as required within the ticketing system.
- Follows specific procedures outlined and completes certification requirements.
- Assists with special projects as assigned.
You will be successful in this role if you have:
- High School diploma or GED required
- Generally, less than 1 years’ experience in area of responsibility
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📌 Associate Technical Field Engineer (Geelong)
🏢 Unisys
📍 Geelong