Virtual Staff 365 is seeking a CRM Specialist to own retention initiatives across email, SMS, loyalty, and referrals for an Australian eCommerce retailer. You will leverage customer insights and behavioural data to drive repeat purchases and maximise lifetime value across online and retail touchpoints.
Responsibilities include building Klaviyo campaigns, managing lifecycle journeys, and optimizing Yotpo Loyalty and Referrals programs.
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📌 Remote CRM & Loyalty Specialist (eCommerce) (Newcastle City Council)
🏢 Virtual Staff 365
📍 Newcastle City Council
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