The Press Johnston St Pty Ltd is a vibrant hospitality establishment located in the heart of Wagga Wagga, dedicated to delivering exceptional experiences to our community. We pride ourselves on creating welcoming spaces where quality service, authentic cuisine, and genuine connection form the foundation of everything we do. Our commitment to excellence and customer satisfaction drives our success and shapes our company culture.

The Shed is a coffee kiosk that sits within the brand of The Press. It is located in BUNKR; a busy, boutique gym in the centre of town.

About the role

We are seeking an experienced Cafe Manager to join our team at The Shed in Wagga Wagga NSW. This is a full-time position that offers a unique opportunity to lead and manage all aspects of our cafe operations. As Cafe Manager, you will be responsible for ensuring smooth day-to-day operations, maintaining high service standards, and creating a positive environment for customers. This role is pivotal to the success of our establishment and offers the chance to make a real impact on our business performance and customer satisfaction.

Key responsibilities

- Make coffee - our reputation is strong and our standards are high. Coffee needs to be delicious, consistent and made quickly
- Oversee all daily cafe operations, including opening and closing procedures, stock management, and cash handling
- Work with autonomy and identify growth and collaboration opportunities within the business
- Manage rostering and staffing schedules to ensure adequate coverage during peak and quiet periods
- Monitor food and beverage quality and compliance with health and safety standards
- Maintain inventory levels, place orders with suppliers,



and manage stock rotation
- Handle customer inquiries and complaints professionally, resolving issues to ensure customer satisfaction
- Implement and maintain cleaning standards and ensure compliance with food safety regulations
- Develop and promote specials, events, and marketing initiatives to drive customer engagement and sales
- Liaise with management and communicate operational updates, challenges, and opportunities

What we're looking for

Strong leadership with an appetite for growth

Excellent customer service orientation and interpersonal skills

Strong organisational and multitasking abilities, with attention to detail

Knowledge of cafe operations, including beverage preparation and menu management

While the role is a Monday - Friday role, we would like the ability to work flexible hours, including weekends and public holidays as/if required

Excellent communication and problem-solving skills

Preferred (but not essential) experience includes experience in a busy, customer facing environment, ideally familiarity with specialty coffee preparation, and a track record of improving operational efficiency and community engagement through customer service and social media.

What we offer

The Press Johnston St is committed to supporting our team members with a range of benefits and opportunities. We offer competitive remuneration reflecting your experience and expertise. As part of our team, you will have access to staff discounts on our products and services, ongoing training and professional development opportunities to advance your career, and a supportive work setting where your contributions are valued and recognised.

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📌 Cafe Manager (Wagga Wagga)
🏢 The Press Johnston St
📍 Wagga Wagga