Join a vibrant, fast-paced team at Melbourne's ultimate family dining and entertainment destination. Hoopla Pakenham features a huge commercial kitchen and a dedicated licensed bar slinging pub classics and signature cocktails for parents and event groups. We are looking for high-energy, ability to thrive under high-volume pressure, customer-focused individuals to build unforgettable experiences.
Key Responsibilities
Beverage Excellence: Prepare and serve a diverse range of beverages—including tap beers, wines, and signature cocktails or mocktails to strict venue standards.
Exceptional Customer Service: Greet and attend to guests, parents, and party groups with an enthusiastic, helpful, and professional demeanor.
Bar Operations & Compliance: Efficiently manage point-of-sale (POS) systems, handle transactions, and strictly enforce responsible service of alcohol (RSA) regulations, including checking guest IDs.
Cleanliness & Maintenance: Maintain a spotless, organized,
and hygienic bar environment; restock fridges, polish glassware, and ensure precise setup and pack-down procedures.
About you
At least 1 year of relevant bar service or high-volume hospitality experience
Valid Victorian Responsible Service of Alcohol (RSA) certificate
Adaptable availability to cover key peak hospitality periods, specifically Friday afternoons/evenings, Saturday shifts, and Sunday afternoons
What We Offer
Competitive casual award rates ranging from $28 to $42 per hour, inclusive of applicable weekend, evening, and holiday penalty rates.
A fun, supportive, and energetic team culture inside a brand-new, world-class entertainment facility.
Convenient on-site staff parking with easy access via the Princes Freeway and Koo Wee Rup Road.