Position: Customer Service Specialist Company:
Fathomrealty Location: Melbourne, VIC, Australia Contract Details:
Part-time Are you passionate about providing exceptional customer
service? Do you thrive in a fast-paced and dynamic environment?
Fathomrealty is seeking a highly motivated and customer-focused
individual to join our team as a Customer Service Specialist in
Melbourne, VIC, Australia. As a Customer Service Specialist, you
will be responsible for providing top-notch service to our clients
and customers. Your main duties will include answering inquiries,
resolving complaints, and providing information about our products
and services. You will also be responsible for maintaining accurate
records and ensuring that all customer interactions are handled in
a professional and timely manner. The ideal candidate for this
position will have excellent communication skills, a positive
attitude, and the ability to work well under pressure. Previous
customer service experience is preferred, but not required. We are
looking for someone who is a quick learner, adaptable, and able to
think on their feet. This is a part-time position, with flexible
hours and the potential for growth within the company. If you are
looking for a challenging and rewarding opportunity in the customer
service industry, then we want to hear from you! Responsibilities:
- Provide exceptional customer service to clients and customers -




Answer inquiries and provide information about products and
services - Resolve customer complaints in a timely and professional
manner - Maintain accurate records of all customer interactions -
Collaborate with team members to ensure customer satisfaction -
Keep up-to-date with product knowledge and company policies -
Handle customer inquiries through various channels such as phone,
email, and social media - Assist with administrative tasks as
needed Requirements: - Excellent communication skills, both verbal
and written - Strong problem-solving and decision-making abilities
- Ability to work well under pressure and in a fast-paced
environment - Strong organizational and time-management skills -
Proficient in Microsoft Office and other relevant software -
Previous customer service experience is preferred - High school
diploma or equivalent - Must be able to work flexible hours,
including evenings and weekends if needed Benefits: - Competitive
salary - Flexible hours - Potential for growth within the company -
Positive and supportive work workplace - Training and development
opportunities - This job position is strictly for Australia
Citizens or Permanent Residency only -This job position is strictly
for Australia Citizens or Permanent Residency only If you are a
customer service superstar looking for a new challenge, then we
want to hear from you! Apply now to join our team at Fathomrealty
in Melbourne, VIC, Australia.

📌 Customer Service Specialist (Victoria)
🏢 fathomrealty
📍 Victoria