Area Manager - New England and Western Community Supports - Full Time

Challenge Community Services – Tamworth NSW

Our Community Supports Area Manager roleis a senior leadership position responsible for overseeing service delivery, team leadership, and operational performance across a large geographical area or revenue portfolio.

This role ensures the delivery of high-quality, person-centred services aligned with the NDIS Practice Standards and Challenge Community Services’ values.

Challenge Community Services welcomes applications from candidates located across the regions we support throughout the broader New England and Western area.

- Competitive Remuneration and Benefits
- Fitness Passport access for you & family (eligibility criteria applies)
- Salary packaging options, including meal and entertainment card (if eligible)
- Fully maintained company vehicle with FBT contribution
- Supportive team culture that values your expertise
- Birthday leave – take the day off to celebrate you!
- Job Satisfaction – make a real difference

Duties:

- Lead and support Frontline Leaders to deliver safe, high-quality services.
- Oversee operational performance, including KPIs, budgeting, and revenue.
- Ensure compliance with NDIS Practice Standards and legislative requirements.
- Drive continuous improvement, quality audits, and risk management.




- Promote positive behaviour support and person-centred practice.
- Build strong relationships with clients, families, and key stakeholders.
- Use systems and data to improve efficiency and service outcomes.
- Willingness to travel regularly across the designated region to support teams, services, and stakeholders.

Skills and Experience:

- Senior leadership experience within disability or community services.
- Robust knowledge of NDIS Practice Standards and compliance.
- Proven capability in operational and financial management.
- Excellent leadership, communication, and stakeholder engagement skills.
- Ability to manage complex priorities and analyse performance data.
- Demonstrated commitment to person-centred practice and positive behaviour support.
- Tertiary qualifications in Community Services, Disability, Social Science, or related fields.
- Experience coaching or training staff and leaders.

About Us:

For over 65 years, Challenge Community Services has been empowering individuals and strengthening communities. We provide disability accommodation, foster care, allied health, and supported employment services – all with a focus on inclusion and respect.

Applications Close: 28th August 2026

We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.

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📌 Area Manager - New England and Western Community Supports - Full Time (Tamworth Regional Council)
🏢 Challenge Community Services
📍 Tamworth Regional Council