In line with the NSW Government's initiative to reduce gambling harm, we are seeking a dedicated and experienced Responsible Gambling Officer (RGO) to join our team either part time or casual position.

Key Responsibilities

- Monitor gaming areas to identify patrons at risk of gambling harm or displaying concerning gambling behaviour.
- Engage with patrons to provide information on responsible gambling practices and available support services.
- Facilitate self-exclusion requests and assist patrons in accessing gambling support services.
- Maintain accurate records of gambling incidents and interactions with patrons.
- Collaborate with management to develop and implement harm minimization strategies.
- Ensure compliance with all relevant legislation and regulatory requirements

Requirements

- Completion of the Advanced Responsible Conduct of Gambling (ARCG) training.




- Proven experience in a similar role within the hospitality or gaming industry.
- Strong communication and interpersonal skills.
- Ability to work effectively both independently and as part of a team.
- Demonstrated commitment to promoting responsible gambling practices.
- Availability to work flexible schedule, including evenings and weekends.

Pay & Conditions

Pay is in line with the Hospitality Industry (General) Award (HIGA), with all entitlements applied in accordance with Fair Work requirements.

Why Join Us

- Opportunity to make a positive impact on the community by promoting responsible gambling practices.
- Access to ongoing professional development and training.
- Supportive and inclusive work environment.

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📌 Responsible Gaming Officer (Central Coast Council)
🏢 Terrigal Beach House
📍 Central Coast Council