Sr Technical Field Engineer I Sydney NSW

We are seeking a Sr Field Engineer to join our team and provide expert onsite technical support to large and complex client environments across Australia. This is an exciting opportunity for a hands-on professional who thrives in customer-facing roles and enjoys working with a wide range of technologies.

What You'll Do

As a Field Engineer, you will play a critical role in ensuring our clients' systems and infrastructure operate at peak performance. Your responsibilities will include:

- Installing, repairing, and maintaining hardware and software solutions at client sites
- Performing server and storage break-fix support, troubleshooting, and preventive maintenance
- Managing onsite service activities from start to finish, ensuring timely resolution of technical issues
- Conducting installations, upgrades, and system maintenance in customer environments
- Utilizing advanced diagnostic tools and technical expertise to resolve complex technical challenges
- Providing technical guidance and support to fellow engineers and team members




- Identifying recurring issues and recommending process and service improvements
- Maintaining accurate documentation, reporting, and service records
- Building strong customer relationships through exceptional service delivery and communication

What We're Looking For

- Minimum 2 years of hands-on experience in Field Engineering, Desktop Support, Infrastructure Support, or a related technical role
- Experience with hardware maintenance, installations, troubleshooting, and customer-facing technical support
- Solid problem-solving and analytical skills
- Ability to work independently while collaborating effectively with a broader technical team
- Excellent communication and customer service skills
- Technical certification or Associate Degree preferred

Mandatory Requirements

- Australian Citizenship
- Active Australian Security Clearance (Baseline or NV1) is required

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📌 Sr. Tech Field Engineer (City of Sydney)
🏢 Unisys
📍 City of Sydney