Test Lead with Contact Center and Cyara (Melbourne)

Test Lead with Contact Center and Cyara (Melbourne)

18 Aug
|
XPT Software
|
Melbourne

18 Aug

XPT Software

Melbourne

- Understanding of the Contact Center domain

- 5+ years of total experience

- 2+ years of hands-on Cyara experience

- Solid experience with:

- Cyara Automated Regression Testing

- o Voice and Digital Channel Automation

Nice to Have Skills:

Detailed Job Description

- ExperiencedCyara Automation Testerto support the testing and validation of enterprise ContactCenteras aService (CCaaS) platforms. The ideal candidate will have expertise in usingCyara Velocity, Pulse, and Cruncherto automate customer journey testing across voice, IVR, digital, and omnichannel customer service environments.

- The role will work closely with Solution Architects, Business Analysts, Developers, and Business Stakeholders to ensure high-quality customer experiences across contactcentertechnologies and integrations.

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📌 Test Lead with Contact Center and Cyara (Melbourne)
🏢 XPT Software
📍 Melbourne

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