ICT Service Desk Manager: Lead High-Impact Support Team (Canberra)

ICT Service Desk Manager: Lead High-Impact Support Team (Canberra)

18 Aug
|
Department of Parliamentary Services
|
Canberra

18 Aug

Department of Parliamentary Services

Canberra

The Department of Parliamentary Services (DPS) in Canberra is recruiting a PSL 6 ICT Service Desk Manager within the Digital Customer Services Branch. You will lead a team of 8–10 analysts, oversee service delivery and client satisfaction, and work closely with Incident and Change Managers to optimize ICT support for Parliament House and electorate offices.

The successful candidate will bring experience in ICT service desk management, ITIL processes, staff recruitment and mentoring, and a

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📌 ICT Service Desk Manager: Lead High-Impact Support Team (Canberra)
🏢 Department of Parliamentary Services
📍 Canberra

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