National Disability Insurance Agency, Richmond VIC, seeks an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a team delivering Auslan-first support via video, email and webchat. You will coach staff, manage escalations and drive service quality in a dynamic NCC environment.
The role requires demonstrated Auslan fluency, robust people leadership and ability to work within rotating shifts. Hybrid arrangements may be considered to meet operational needs.
#J-18808-Ljbffr
📌 Auslan NCC Team Leader — Flexible Hybrid Work (Williamstown)
🏢 National Disability Insurance Agency
📍 Williamstown
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.