Job Description: Salesforce Field Service Developer Location: Melbourne Duration: Long term 1) Roles & Responsibilities Perform discovery and conduct a detailed assessment of the current forms solution, including capabilities, limitations, and usage patterns Analyze existing processes and document current-state architecture and data capture workflows Leverage expertise in Salesforce Field Service (SFS) Work Plans and Data Capture (Forms) to evaluate platform capabilities Perform gap analysis between current solution, business requirements, and SFS standard functionalities Collaborate with Business Analysts (BA) and stakeholders to validate requirements and solution direction Develop a prioritized migration plan from the existing forms solution to Salesforce Field Service, including phased rollout strategy, dependencies, and risks Design scalable, reusable, and user-friendly forms aligned with field service processes and mobile usability Configure and develop SFS forms and Work Plans in line with the approved migration roadmap Execute hands-on implementation including configuration, development, testing, and deployment Support testing phases (SIT/UAT)



and ensure solution quality and business acceptance Provide regular progress updates, identify risks/issues, and support mitigation planning Ensure adherence to environment management, release processes, and delivery standards 2) Key Skills Required Strong hands-on experience in Salesforce Field Service (SFS) Proven expertise in: Work Plans Data Capture / Forms configuration Experience in conducting: Discovery and current-state assessments Gap analysis and solution design Ability to design and implement end-to-end forms solutions in Salesforce Experience in developing migration strategies and execution plans Robust understanding of: Field service operations Mobile workforce solutions Hands-on configuration and development experience within Salesforce platform Strong stakeholder engagement and collaboration skills (especially with Business Analysts and business users) Ability to work across design, build, test, and deployment phases Problem-solving mindset with ability to translate business requirements into technical solutions

📌 Salesforce Field Service Developer (Victoria)
🏢 The HR Ally
📍 Victoria