KaRa Institute of Neurological Diseases – Macquarie Park NSW

A unique position exists for a Front of House Receptionist to join KaRa Institute of Neurological Diseases. The primary focus of this role is to support productive patient flow, manage front‑of‑house operations and oversee billing processes while providing a high‑quality, professional experience for patients, carers, visitors and staff. Our work includes supporting people at risk of dementia and those already experiencing memory changes, and our site offers private services and also conducts pharmaceutical-sponsored clinical trials across Phase II-IV studies.

- Demonstrated medical reception experience, including managing patient enquiries, appointments and front‑of‑house workflows
- Demonstrated exceptional oral and written communication skills
- Demonstrated experience with Medicare billing,



claiming processes and billing reconciliation including experience with medical billing platform such as TYRO
- Experience using practice management software to manage appointments, patient records and billing functions
- Demonstrated ability to work in multidisciplinary teams
- Demonstrated understanding of how Australian regulations, guidelines, and standards are followed
- Familiarity with medical terminology
- Understanding of dementia (personally or professionally)

Our Ideal Candidate

- Excellent organisational and multi-tasking abilities
- Knowledge of Australian healthcare regulations, Medicare billing procedures and patient administration processes
- Outstanding communication and interpersonal skills

Applications close Monday 7th September 2026 at 5pm.

Shortlisted candidates will be contacted for interview.

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📌 Medical Receptionist Front of House (Ryde)
🏢 KaRa Institute of Neurological Diseases
📍 Ryde