Auslan Service Officer — Empower Deaf Communities (Hybrid) (Bankstown)

Auslan Service Officer — Empower Deaf Communities (Hybrid) (Bankstown)

18 Aug
|
National Disability Insurance Agency
|
Bankstown

18 Aug

National Disability Insurance Agency

Bankstown

The National Disability Insurance Agency (NDIA) is seeking an APS5 National Contact Centre Auslan Service Officer to deliver accessible, participant-first support via video service. Fluency in Auslan and robust customer service skills are essential to connect with Deaf and hard of hearing participants.

You will work within the National Contact Centre, handling inbound/outbound video calls, emails and webchat across a rotating shift pattern while upholding NDIA policies and providing coaching

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📌 Auslan Service Officer — Empower Deaf Communities (Hybrid) (Bankstown)
🏢 National Disability Insurance Agency
📍 Bankstown

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