The National Disability Insurance Agency (NDIA) is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader in Chatswood, NSW. The role focuses on leading a team that communicates with Deaf and hard-of-hearing participants in Auslan to navigate the NDIS and resolve enquiries.
The ideal candidate has fluent Auslan and robust leadership experience in a complex contact centre. Flexible hybrid working arrangements may be considered to support service delivery and training
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📌 Auslan Service Team Lead - Deaf Customer Support (New South Wales)
🏢 National Disability Insurance Agency
📍 New South Wales
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