Job You know the product inside out. You know how to connect it to a customer's real pain. And you know how to close. If that's you — this role was built for you.

The Mission As a Sales Specialist, you drive product adoption and expansion within Simpro Group's existing customer base. You combine deep technical product expertise with direct commercial engagement — generating cross-sell opportunities, supporting Account Managers on expansion deals, and helping customers realize additional value across the full Simpro Group product portfolio. You are the bridge between what our platform can do and what a customer urgently needs. You move fast, you go deep, and you close.

What You'll Do

Drive Adoption & Expansion

- Generate cross-sell pipeline through consistent outbound engagement into non-managed customer accounts
- Carry and achieve a defined expansion revenue quota through cross-sell and product adoption within the existing customer base
- Demonstrate and present Simpro Group products to customers — translating technical features into business benefits aligned with customer needs
- Close expansion opportunities from demo to signed order, managing a short and decisive sales cycle

Support Account Manager Deals

- Step into live Account Manager opportunities as the product expert — handling demos and technical conversations the moment an expansion deal opens
- Arm Account Managers with the product knowledge, talk tracks, and demo assets they need to identify and create expansion opportunities

Partner closely with the AI Sales team when customer conversations extend into AI solutions

- Partner closely with the AI Sales team when customer conversations extend into AI solutions

Be the Product Authority

- Understand and articulate how Simpro Group products integrate with each other and with the customer's existing platform
- Address every technical question and concern a customer raises as they evaluate adding new products or features
- Gain and maintain deep product knowledge across the full portfolio — including recent products and acquisitions as they are released




- Gather customer feedback and relay it to the product team with specificity and commercial context

Stay Ahead

- Stay current with industry trends and competitive offerings to effectively position Simpro Group in every customer conversation
- Bring the customer's voice back to leadership — your frontline perspective shapes product roadmap and go-to-market strategy

This job description is not an exhaustive list of duties and may be modified at the discretion of Simpro Group.

What You'll Bring

- 2–4 years of experience in a product specialist, solutions consultant, or B2B sales role — ideally in SaaS
- Deep product fluency or demonstrable ability to develop it quickly — you go beyond the surface and into the workflow
- Commercially driven — you love finding the cross-sell and you know how to close it
- Strong communicator — you make complex technology simple and compelling for non-technical buyers
- Self-starter with the discipline to manage outbound activity alongside a warm inbound pipeline
- Experience in field service, trades, or construction software is a significant advantage

What We Can Offer You

- Novated leasing via salary packaging
- Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)
- Generous Parental Leave Program
- Paid Volunteer Leave Days
- Public Holiday Exchange Scheme
- Talent Referral Program – get rewarded for referring a friend to join our team!
- Casual dress and relaxed office environment
- Fun team camaraderie and events
- Opportunities for career progression and development
- Diverse training & internal networking opportunities across all of our product lines
- Service recognition awards

Our Core Values

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination,



attitude and compatibility. Our culture and core values are very important to us: We Are One Team We Are Customer Centric We Are Growth Minded We Are Accountable We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.

Visit simprogroup.com/au/company/careers to learn more about us and our values.

We would like to take this opportunity to thank all candidates for their application.

*Please note, no agencies will be accepted in the recruitment of this role.

Welcome to Simpro! Together with AroFlo, BigChange and ClockShark we are one team made up of many nationalities. We are customer-centric, always putting our customers and teammates first. We take accountability, owning both our innovations and our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together!

Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.

Ready to transform your business? Explore our products at simprogroup.com, aroflo.com, bigchange.com and clockshark.com.

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📌 Sales Specialist (Melbourne)
🏢 simPRO Group
📍 Melbourne