Senior Incident Manager — 24/7 NOC Leader (New South Wales)

Senior Incident Manager — 24/7 NOC Leader (New South Wales)

18 Aug
|
Ericsson
|
New South Wales

18 Aug

Ericsson

New South Wales

Ericsson GmbH in Sydney, Australia, seeks an experienced Incident Manager to join our Service Line Operations team. This role manages high-severity incidents across customer networks, driving swift recovery while maintaining customer focus.

You will lead emergency management activities, coordinate bridges, engage support teams and own end-to-end incident planning and reporting in a 24x7 shift environment. Robust communication, calm decision-making and structured planning are essential, with

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📌 Senior Incident Manager — 24/7 NOC Leader (New South Wales)
🏢 Ericsson
📍 New South Wales

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