Assistant Housekeeping Manager - relocate to Inverloch

Join an exciting period of growth at one of Victoria's most spectacular coastal resorts!

Set against the stunning backdrop of Victoria's Bass Coast, RACV Inverloch Resort is entering an exciting new chapter with a major expansion that will further enhance our accommodation, guestexperiencesand resort facilities.

As we continue to grow,we'reseeking an experiencedAssistant Housekeeping Managerto help lead ourhousekeepingteam and play a key role in delivering exceptional standards across the resort.

Reporting to the Housekeeping Manager,you'llbe instrumental in the day-to-day leadership of the department, supporting a high-performing team while helping shape housekeeping operations during this exciting period of growth and transformation.

About the Role

As the secondincharge of thehousekeepingdepartment, you will lead Team Leaders and Housekeeping Attendants to ensure the highest standards of cleanliness, presentation,safetyand service across the resort.You'lldrive operational excellence, support teamdevelopmentand work collaboratively across departments to deliver exceptional experiences for our members and guests.

Key responsibilities include:

Support and deputise for the Housekeeping Manager across all operational requirements

Lead,coachand develop Housekeeping Team Leaders and Attendants

Drive departmental performance, qualitystandardsand service excellence

Coordinate daily room allocations, cleaningschedulesand workforce planning

Monitor productivity, labour costs, departmentalbudgetsand inventory levels

Champion workplace health and safety, riskmanagementand compliance activities





Lead training initiatives and ensure all team members meet RACV service standards

Work closely with Front Office,Maintenanceand other operational teams to deliver an exceptional guest experience

Identifyopportunities to improve efficiencies, servicedeliveryand operational outcomes

Lead by example,remainingvisible on the floor and actively supporting the team whenrequired

About You

To be successful in this role, you will bring:

Proven experience in a Housekeeping Manager, Assistant Housekeeping Manager or senior supervisory role within a hotel,resortor hospitality environment

Demonstrated experience leading teams through supervisors or team leaders

Strong operational, organisational and people leadership skills

Experience managing rosters, budgets,productivityand performance outcomes

Comprehensive knowledge of housekeeping operations, cleaning methods,chemicalsand equipment

Strong attention to detail and a passion formaintainingexceptional standards

Excellent communication skills and the ability to build strong relationships across departments

A hands-on leadership style with a positive, solutions-focused approach

Certificate IV in Hospitality, Diploma qualification or equivalent industry experiencewould be desirable

Strong knowledge of HSW policies, compliance and ensuring safe working environments

Why Join RACV?





Join a resort undergoing significant growth and expansion

Opportunity to influence operations and shape future service delivery

Career development and leadership opportunities within a growing organisation

Market-competitive salary and RACV employee benefits

Discounts across RACV resorts, travel,motoringand insurance products

Work in a stunning coastal location on Victoria's Bass Coast

Supportive and collaborative team culture

Be part of a team dedicated to creating exceptional guest experiences

A Few Things to Know

Flexibility isrequired, including weekends and public holidays as part of a 7-day operation

Occasional travel to other RACV properties may berequired

Successful applicants willbe requiredto complete employment history,qualificationand police checks

Applicants willbe requiredto complete an initial20-minute AI online chat interview.

Applicants willbe requiredto provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in theJob Task Analysis - Housekeepingand whether any reasonable adjustments may berequired.

At RACV, we believe thatmaintaininga diverse and inclusive workplace isan important elementin our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

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📌 Assistant Housekeeping Manager - relocate to Inverloch (Melbourne)
🏢 RACV
📍 Melbourne