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Create positive change. Be a champion of Ecological Transformation.

Join Veolia, a global leader with 170+ years of experience in 40+ countries and 220,000 employees worldwide. With 6,500 staff across 300 ANZ sites, you'll deliver innovative Water, Waste, Energy and Industrial Services that protect the environment and create a sustainable future.

The Opportunity

Veolia ANZ is seeking a Customer Experience Sales & Onboarding Consultant to join our team based in Keysborough 3173. This is an excellent opportunity for an individual with a passion for sales and a drive to achieve targets. In this role you will play a key role in driving business growth and delivering exceptional customer service.

What's on offer

Competitive remuneration package with an annual performance bonus

Ongoing training and development opportunities

Supportive team environment and leadership

Attractive company benefits including Bupa insurance discount, flexible hours, and wellbeing support

Opportunity to collaborate with and learn from a variety of departments across the business

What you'll be responsible for

Attend to incoming customer Sales and Retention based calls and emails

Maintain excellent relationships with internal and external customers and stakeholders

Manage a variety of customer queries including operations, quotations, subcontracting, price increases, complaints

What you'll need to be successful

Previous experience within a sales or customer service role required

Waste industry experience or similar desired but not essential

A supportive, ambitious team player determined to succeed in your KPI's

Resilience and tenacity

Be reliable and have a strong work ethic

Veolia’s AlwaysSafe culture means that we care about the safety of people on our sites.



We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.

Why Veolia?

At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:

Generous paid parental leave and paid volunteer days

Flexible and hybrid working arrangements

Superannuation contributions on unpaid parental leave

Fitness Passport and discounted health insurance

Employee Assistance Program (Thrive) for you and your family

Car allowances, novated leasing, and vehicle discounts

Bonus and referral programs, plus employee share plan

Ongoing professional development and clear career pathways

Fairness, Diversity & Inclusion

Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a secure, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.

Discover more about our benefits, culture, and commitment to diversity at anz.veolia.com/careers.

We value your interest in our employment opportunities and commit to respond to all applications.

Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/qualified ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.

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