Operational Manager People, Safety & Engagement

- Employment Type: Permanent Part-time (0.8) to Permanent Full-Time (negotiable)
- Hours:60.8 to 76 Hours per fortnight (Full-Time will attract an ADO)
- Area:Shepparton with occasional travel to other Primary Care Connect locations

Primary Care Connect is a local, not-for-profit organisation who has proudly supported our community for over 30 years. Operating under the social model of health, we offer inclusive community health care services of the highest quality. We work collaboratively with our clients and other services to best support the health and wellbeing needs of all people. We pride ourselves on providing trauma informed, person centred and consumer driven care that allows people to take control of their lives and bring about meaningful change.

To find out more about Primary Care Connect, please visit www.primarycareconnect.com.au

Shape the future of people, culture and safety

An exciting opportunity has emerged following a recent organisational redesign, creating a pivotal role to elevate the People, Safety and Engagement function and strengthen its impact across the organisation.

This newly refined position reflects a deliberate investment in people, culture and safety, with increased team capacity and a renewed strategic focus. It offers a unique blend of operational leadership and strategic influence, enabling you to drive meaningful change while ensuring strong day-to-day delivery.

About the Role

Reporting to the Executive, you will lead the People, Safety & Engagement portfolio, providing both hands‑on operational oversight and forward‑thinking strategic direction.

You will play a critical role in:





- Strengthening a positive, values‑led workplace culture
- Embedding psychosocial safety and wellbeing frameworks
- Leading contemporary HR, safety and engagement practices
- Supporting leaders to confidently manage people, performance and change
- Driving initiatives that enhance employee experience, retention and capability

This role is ideal for someone who thrives in environments where they can influence, partner and deliver.

Key Responsibilities

- Lead and support a high‑performing People & Safety team
- Deliver operational excellence across:
- Employee relations and workforce management
- Work health and safety (including psychosocial risk)
- Recruitment, onboarding and retention strategies

- Partner with leaders to build capability, accountability and confidence
- Drive culture initiatives aligned to organisational values and strategic priorities
- Oversee compliance with industrial instruments, legislation and governance frameworks
- Contribute to organisational design, change management and workforce planning

Provide insightful reporting and advice to Executive and leadership teams

About You

You are an experienced and contemporary People & Culture leader who brings:

- Demonstrated experience in HR, Safety or People & Culture leadership roles




- Strong working knowledge of industrial relations, employment legislation and WHS frameworks
- A track record of building culture, trust and leadership capability
- Confidence navigating complex employee matters with professionalism and care
- A practical, solutions‑focused approach with the ability to balance strategy and operations
- Excellent communication and stakeholder engagement skills

Most importantly, you are values‑driven, approachable and committed to creating workplaces where people feel supported, safe and able to perform at their best.

Why Join Us?

- Be part of a progressive organisation investing in its people and culture
- Lead a function within increased capacity and executive support
- Opportunity to shape and influence meaningful organisational change
- Versatile working arrangements
- Not-for-profit salary packaging to increase your take‑home pay
- A role with purpose, impact and visibility

Primary Care Connect (PCC) is committed to supporting the safety, wellbeing, culture and participation of all children and young people. We have a zero‑tolerance policy to child abuse and neglect; we work to identify early risks and take action regarding all allegations and safety concerns. As a Child Safe Organisation every employee and volunteer is required to have a current Working With Children’s Check.

Primary Care Connect acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and respects to their Elders, past and present.

We welcome people of any age, gender, sex, sexuality, culture, religion, and ability.

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📌 Operational Manager People, Safety & Engagement (Shepparton)
🏢 Primary Care Connect
📍 Shepparton