Location: Canberra preferred (Hybrid – open across Australia) Security Clearance: Negative Vetting 1 (NV1) – Mandatory Role Overview We are seeking experienced M365 Copilot Technical Engineers to support the rollout and ongoing delivery of Microsoft Copilot capabilities across a federal government agency. This role will be instrumental in enabling secure, scalable, and well-governed adoption of Copilot tools. You will work closely with Enterprise Innovation and business stakeholders to support users, manage incidents, and ensure optimal performance, compliance, and user experience. Key Responsibilities Support the end-to-end rollout and enablement of Microsoft Copilot across the agency Implement and manage Copilot governance frameworks , including policy configuration and risk mitigation Provide L2/L3 technical support for Copilot-related incidents, issues, and user queries Collaborate with Enterprise Innovation teams to ensure smooth adoption and operational stability Monitor usage analytics, adoption metrics, and potential risks associated with Copilot usage Ensure secure and compliant deployment aligned with government standards and policies Troubleshoot and resolve platform, integration, and data-related issues Engage with stakeholders to improve user experience, training, and adoption strategies Key Technical Skills & Experience Copilot Enablement & Governance Experience in Copilot rollout, governance frameworks,



and policy configuration Knowledge of safe deployment practices, risk mitigation, and usage analytics Collaboration Platforms (M365) Robust understanding of SharePoint, OneDrive, and Microsoft Teams Experience with site architecture, permissions management, and content readiness for Copilot grounding Data Governance & Compliance Hands-on experience with Microsoft Purview Knowledge of sensitivity labeling, Data Loss Prevention (DLP), and oversharing risk controls Understanding of compliance frameworks for AI-enabled tools Identity & Access Management Experience with Microsoft Entra ID (Azure AD) Strong knowledge of Conditional Access Policies, Graph API permissions, and licensing models Extensibility & Automation Exposure to Microsoft Graph, Graph Connectors, and Copilot Studio Experience with PowerShell scripting and Power Platform (Power Automate, Power Apps) Understanding of agent management and governance AI Literacy & Copilot Capability Understanding of Responsible AI principles Experience in prompt engineering for business workflows Ability to troubleshoot and optimize Copilot outputs Essential Requirements Active NV1 Security Clearance (Mandatory) Strong experience within the Microsoft 365 ecosystem Excellent troubleshooting, analytical, and stakeholder engagement skills Desirable Skills Experience in Australian Government environments Exposure to AI/Copilot or M365 transformation programs

📌 Infrastructure and Operations (Australian Capital Territory)
🏢 The HR Ally
📍 Australian Capital Territory