National Disability Insurance Agency seeks an APS6 National Contact Centre Auslan Service Officer Team Leader in Townsville. Lead a team delivering Auslan-first support to Deaf and hard-of-hearing participants, navigate NDIA information in Auslan, and drive high-quality service delivery from the NCC.
The role requires real-time Auslan communication, experience as a team leader in a contact centre, and the ability to foster a positive work culture.
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📌 Auslan Service Team Lead - Deaf Access Champion (Townsville City)
🏢 National Disability Insurance Agency
📍 Townsville City
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