Panthers Group and Pullman Sydney Penrith are seeking an experienced Guest Services Manager / Duty Manager to lead the Front Office on shift and deliver exceptional guest experiences.
Reporting to the Front Office Manager, you will supervise arrivals, departures, room allocations and guest requests, while coaching the team, ensuring service excellence and maintaining safety and standards across the hotel in a agile, five‑star environment.
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📌 Guest Experience Leader | Duty Manager, Luxury Hotel (Penrith)
🏢 Panthers Group
📍 Penrith
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