Southern Cross Medical Centre is a well established and thriving mixed billing general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
About us
Southern Cross Medical Centre is a well established and thriving mixed billing general practice. At our clinic we strive to achieve the best health outcomes for all our patients.
About the role
We are looking for a part time medical receptionist to work approximately 25-35 hours per week. We welcome applications from candidates of all genders.
The role of a medical receptionist is wide-ranging, at times challenging but always rewarding.
This role will see the successful applicant working permanent shifts at Southern Cross Medical Centre.
Main Duties and responsibilities
- Greeting, assisting and registering new patients,
- Handling telephone enquiries and making appointments
- Processing payments and Medicare claims
- Scanning documents
- Helping patients in distress by responding to emergencies.
- Protecting patients’ rights by maintaining confidentiality of medical, personal, and financial information
- Maintaining operations by following policies and procedures, reporting needed changes.
- Following up on outstanding results and correspondence
- General administrative duties as required
- Assisting with accounts
- Maintaining professional rapport with all patients and health professionals
- Any duties requested of the employee by a doctor or a senior staff member
- Any other duties as requested by the practice manager
- Ensuring the reception area is well maintained, neat and clean.
Essential skills and experience
- Excellent computer skills
- Reliability with a strong work ethic
- Outstanding customer service skills
- Ability to work under pressure and in a fast paced environment
- Ability to prioritise and multitask
- Excellent communication skills and telephone manner
- Self motivated and proactive
- Ability to work autonomously and in a team environment
- Demonstrated initiative and willingness to learn
- Knowledge of general administrative duties
Desirable skills and experience
- Previous reception experience
- Experience with medical software Best Practice
Benefits
- Uniform supplied
- Excellent working environment
- onsite parking
- Great hourly wage
- Employee Assistance Program
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📌 Part Time Medical Receptionist (Williamstown)
🏢 Southern Cross Medical Centre
📍 Williamstown
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