Job Category: Community Services and Development

Carers Victoria is the state’s peak for-purpose organisation dedicated to ensuring that the 1 million unpaid carers across Victoria are understood, recognised, and supported. We provide free advice, deliver events and education, connect carers to vital respite activities, and analyse data to influence systemic change. Our mission is to ensure that all unpaid carers are recognised, valued, and supported. We’re focused on change for purpose and continue to evolve so we can better meet the needs of carers. We’re looking for an Event Operations Officer role to lead and coordinate the operational delivery and logistics of Carers Victoria events throughout Metro Melbourne and Regional Victoria.

Job Description

The opportunity

Carers Victoria is looking for an enthusiastic and detail-oriented personto join our Regional Carer Engagement Team to team as our Events Operations Officer. This full time role will suit someone who has experience in coordinating the operational delivery of events.

Whatyou’llbe doing

Coordinate the delivery of events and activities, ensuring smooth operations andlogistics.

Support event planning, scheduling, resourcing, and deliveryand the documentation of these in detailed process documents.

Build andmaintainstrong relationships with internal teams, stakeholders, suppliers, and venues.

Prepare event communications and promotional materials to drive engagement.

Monitor event activity and workloads to support effective service delivery.

Maintainaccurateevent data and reporting through CRM systems.

Provide responsive customer service and support for event enquiries.





Contribute to continuous improvement, quality standards, and best practice in event delivery.

About you

You will bring the following skills and experience to the role:

Experience in planning, coordinating, and delivering events.

Strong organisational skills with the ability to manage competing priorities, meet deadlines, anddemonstrateaccountability through effective planning, reporting, and follow-through.

Experience using CRM systems and event management platforms (e.g. Eventbriteand Dynamics 365 or similar).

The ability to work independently while contributing effectively as part of a wider team.

Qualifications

Relevant tertiary qualification in events management, marketing, businessadministrationor similar field, ordemonstratedexperience in a similar role.

Valid driver’s licence and access to a vehicle for travel

Current first aid certificate or willingness to undertake first aid training

Willingness to provide a current Working with Children Check and undertake apolicecheck prior to commencement

Key attributes

We’relooking for someone who is:

Detail-oriented and highly organised.

Comfortable working independently and as part of a team.

Proactive, adaptable andsolutions-focused.

Able to manage multiple priorities in a busy environment.





Professional,approachableand respectful in their interactions.

Committed to inclusion and working with diverse communities.

Passionate about child safety and supporting carers with empathy and respect.

Why work with us

Join a not-for-profit organisation dedicated to improving outcomes for unpaid carers

Work in a values-driven, forward-thinking organisation

12-month fixed-term,full timeposition

Salary: $96,893 gross+ plus superannuation, with some flexibility to negotiate based on experience and qualifications

Not-for-profit salary packaging available

Hybrid working arrangement, with a mix of working from home and attending our Melbourne CBD office for a weekly anchor day and team collaboration days. The role may also require occasional travel across regional Victoria, including overnight stays.

Further information

If you have questions about this role, please email the subject line:JobEnquiry -Events Operations Officer

Carers Victoria is an equal opportunity employer and encourages applications from people of culturally and linguistically diverse backgrounds, Aboriginal and Torres Strait Islander peoples, members of the LGBTIQA+ communities, carers, and people with disabilities.

Carers Victoria is committed tomaintaininga diverse workforce that reflects the diverse needs of the people we support. We draw pride and strength from our diversity and actively foster an inclusive workplace that celebrates the contribution made by all ourpeople. Carers Victoria is also committed to protecting the best interests and safety of children and vulnerable individuals.

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📌 Events Operations Officer (Melbourne)
🏢 Carers Victoria
📍 Melbourne