18 Aug
|
Anytime Fitness
|
Blacktown
18 Aug
Anytime Fitness
Blacktown
Club Manager – Anytime Fitness Blacktown
For over 16 years, Anytime Fitness Blacktown has been proudly helping the Blacktown community improve their health, fitness and wellbeing.
During that time, we've built more than just a gym, we've created a welcoming, supportive and fun community where our members feel comfortable, motivated and part of something.
We're now looking for our next Club Manager to join our team.
Could that be you?
We're looking for someone who loves people, brings great energy to work, is confident with sales and customer service, and is motivated by achieving results.
This is a hands‑on Club Manager role. You'll be actively involved in generating new memberships, following up leads, conducting club tours, building relationships with members and prospective members, and helping drive the overall performance of the club.
You don't necessarily need years of experience in the fitness industry but if you do have that certainly is valued and a plus. We're more interested in finding someone with the right attitude, solid communication skills, a willingness to learn, and the drive to succeed.
Full‑Time | Monday–Friday | No Weekends | Sales & Leadership Focus
About the Role
This is a full‑time position, working Monday to Friday. Our staffed office hours operate between 10:00am and 7:00pm, with weekends off.
As Club Manager, you'll take ownership of the day‑to‑day operation, sales performance and member experience of the club.
You'll be expected to lead from the front- creating an exceptional experience for our members while actively driving new memberships, following up opportunities and working towards explicit sales and performance targets.
Your day‑to‑day responsibilities will include:
- Taking ownership of the day‑to‑day performance and presentation of the club.
- Welcoming members and visitors with a friendly, positive and professional attitude.
- Building strong relationships with members and creating an exceptional member experience.
- Conducting club tours and confidently presenting membership options to prospective members.
- Generating and converting new membership sales.
- Following up leads, enquiries and prospective members by phone,
email and other channels.
- Maintaining an active sales pipeline and consistently following up opportunities.
- Working towards and achieving monthly sales, membership and other KPI targets.
- Tracking your performance and taking responsibility for achieving agreed targets.
- Supporting member retention and engagement by developing genuine relationships with members.
- Identifying opportunities to increase membership, improve retention and grow the club.
- Handling member enquiries and feedback professionally and effectively.
- Ensuring the club is clean, tidy, welcoming and operating at a high standard.
- Assisting with marketing campaigns, promotions and social media content.
- Supporting, motivating and holding team members accountable to club standards and KPIs.
- Contributing to a positive, energetic and high‑performance team culture.
- Ensuring club systems, processes and procedures are followed.
- Taking initiative and identifying ways to continually improve the club.
- Being comfortable jumping between sales, customer service, administration, operations and front desk responsibilities as required.
About You
We're looking for someone who is energetic, down to earth, confident but sincere, motivated and genuinely enjoys working with people.
You'll be a great fit if you geniunely:
- Love meeting and talking to new people.
- Are naturally outgoing and confident.
- Have excellent communication and interpersonal skills.
- Are confident speaking with people face‑to‑face and over the phone.
- Enjoy sales and are comfortable asking for the sale.
- Are motivated by targets, KPIs and achieving results.
- Are persistent and understand the importance of consistent lead follow‑up.
- Have a positive attitude and enjoy working as part of a team.
- Are confident using computers,
social media and basic technology.
- Have previous sales, customer service, leadership or management experience- preferred but not essential.
- Can take ownership of your responsibilities and work independently.
- Are organised, reliable, motivated and accountable.
- Can confidently handle the various aspects of gym operations, sales, member service and front desk responsibilities.
- Have a genuine interest in health and fitness and enjoy encouraging others to achieve their goals.
- Are willing to learn, take feedback and continually improve.
- Bring enthusiasm, energy and personality to the workplace.
Fitness industry experience is a plus, but it isn't essential.
What matters most to us is your attitude, work ethic, ability to connect with people and willingness to take ownership.
What Success Looks Like
In this role, success isn't simply about keeping the club running.
You'll be successful when you:
- Consistently achieve your monthly sales and membership KPIs.
- Convert phone and social media enquiries and leads into new members.
- Build strong relationships that improve member retention and engagement.
- Maintain a high standard of club presentation and customer service.
- Create a positive and accountable team environment.
- Take ownership of problems and find solutions.
- Help grow the club and contribute to its long‑term success.
If you enjoy being busy, talking to people, selling, achieving targets and seeing the results of your work, you'll enjoy this role.
Why Join Us?
- Full-time Monday–Friday position.
- No weekend work... how good is that!
- FREE gym membership
- Ongoing training, mentoring and support.
- Work within an established club with 16+ years of history in the local community.
- A positive, supportive and energetic team environment.
- Develop your sales, leadership and management skills.
- Be given the opportunity to take real ownership of a club and its performance.
- Make a genuine difference to our members and their fitness journeys.
- Be part of a club that genuinely cares about its members, team and local community.
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📌 Club Manager – Anytime Fitness Blacktown
🏢 Anytime Fitness
📍 Blacktown