About IMWT At IMWT, we believe digital marketing
should deliver measurable commercial outcomes, not simply marketing
activity. Our purpose is to help clients make better business
decisions through data, strategy and performance marketing. We
combine technical expertise with commercial thinking to ensure
every recommendation delivers meaningful value for our clients. As
our business evolves, so does the role of Client Services. We're
transforming Client Services from a traditional account management
function into the commercial leadership function of the agency.
This is an exciting opportunity to join that transformation and
help shape the future of how we partner with our clients. The
Opportunity We're looking for an experienced Client Services
Manager to join us on a temporary basis for 2–3 months, working
approximately 20–30 hours per week . You'll already know how to
build strong client relationships, manage stakeholders and
confidently oversee a portfolio of client accounts. You'll be able
to step into an established client environment quickly, provide
continuity and help keep relationships, priorities and deliverables
moving forward. This is an opportunity to work with a team that's
redefining what Client Services looks like within a performance
marketing agency. We're looking for someone who can bring their
experience from day one while working collaboratively with our
Client Services and specialist teams. You'll bring a solid
foundation in client relationship management, commercial awareness
and stakeholder engagement, with the confidence to navigate
conversations with clients and internal teams independently. This




role would suit someone who is experienced, adaptable and
comfortable getting up to speed quickly , and who is looking for a
flexible, short-term chance where they can make an immediate
impact. Your Role Today Build Trusted Client Relationships Own a
portfolio of strategic client relationships. Develop a deep
understanding of each client's business, objectives and priorities.
Build trusted relationships with key stakeholders. Lead regular
client meetings and Quarterly Business Reviews. Act as the primary
point of contact for your clients. Lead Commercial Conversations
Translate technical recommendations into business language. Help
clients understand how marketing performance contributes to
commercial outcomes. Recommend priorities aligned to business
objectives. Facilitate meaningful strategic conversations. Build
confidence in discussing commercial opportunities with clients.
Drive Client Growth Develop and maintain account growth plans.
Identify expansion opportunities across your portfolio. Support
contract renewals and commercial discussions. Monitor account
health and proactively identify risks. Collaborate with delivery
teams to maximise client value. Lead Accounts Internally Coordinate
cross-functional teams around client priorities. Ensure specialists




have the context they need to deliver effectively. Remove blockers
and maintain momentum across projects. Provide clear commercial
direction for each account. Maintain visibility of portfolio
performance and upcoming opportunities. While delivery teams own
technical execution, Client Services owns the client relationship
and overall commercial direction of the account. What We're Looking
For Essential Experience 5+ years' experience in Client Services,
Account Management or Client Partnership within a digital agency.
Experience managing a portfolio of strategic clients. Strong
stakeholder management and communication skills. Commercial
awareness and business curiosity. Experience leading
cross-functional teams. Experience identifying and growing client
opportunities. Strong organisational and relationship management
skills. Personal Attributes We're looking for someone who: Is
naturally curious about how businesses grow. Thinks commercially as
well as operationally. Enjoys solving complex problems. Builds
trust quickly with clients and colleagues. Is confident asking
thoughtful questions. Is comfortable being challenged and
continuously learning. Wants to build a long-term career in
commercial client leadership. Position title: Client Services
Manager Department: Client Services Report to: Head of Client
Services Direct report: N/A Days/Hours: 20-30 hours per week |
Part-time/Freelance | Temporary Employment type :
Freelance/Contract Targeted timezones/locations: Australia only
Note: only applications within the targeted time zones/locations
are being processed.

📌 Client Services Manager (Part-Time, Temporary – 2Months) (Queensland)
🏢 In Marketing We Trust
📍 Queensland