Luna Group Hospitality is home to a growing portfolio of hospitality venues across Brisbane and the Gold Coast, spanning restaurants, bars, nightclubs and entertainment venues.

We are looking for a friendly, organised and proactive Receptionist / Administration Assistant to join our head office team and provide day-to-day administrative support across the group.

This is a great opportunity for someone who enjoys a varied role, is confident communicating with different people and wants to work within a rapid-paced and growing hospitality company.

About the Role

As our Receptionist / Administration Assistant, you will be one of the first points of contact for Luna Group Hospitality and will assist with the day-to-day organisation of our head office and venues.

The role will involve a mix of reception duties, general administration, recruitment support, document management and assisting our management team with tasks across multiple venues.

Key Responsibilities

- Answer and direct incoming phone calls and general enquiries
- Monitor and respond to general company emails
- Welcome visitors, suppliers, candidates and contractors
- Provide general administrative support to management and venue teams
- Assist with recruitment administration, including organising applications, resumes, interviews and staff trials
- Maintain spreadsheets, trackers, databases and company records
- Prepare and format documents, reports, correspondence and meeting notes
- Assist with filing and maintaining organised digital and physical records
- Coordinate appointments, meetings and schedules where required
- Communicate with venue managers, suppliers and external contractors




- Assist with ordering office and venue supplies
- Complete data entry and general office administration
- Follow up outstanding information, documentation and administrative tasks
- Support the wider operations team with ad-hoc projects and tasks as required

About You

We are looking for someone who is:

- Friendly, professional and confident when communicating with others
- Highly organised with solid attention to detail
- Reliable and able to manage multiple tasks and priorities
- Comfortable working independently and taking initiative
- Confident using computers and learning new systems
- Experienced with Microsoft Office, particularly Outlook, Word and Excel
- Able to communicate professionally over the phone and via email
- Comfortable working in a quick-paced environment where priorities can change
- Proactive and willing to assist wherever needed
- Able to handle confidential business and employee information appropriately

Previous experience in reception, administration, office support or hospitality administration is highly regarded; however, we are also open to candidates with strong organisational and communication skills who are looking to develop their administrative experience.

Why Join Luna Group Hospitality?

- Join a growing hospitality group with multiple venues across South East Queensland
- Work in a varied role where no two days are exactly the same
- Gain exposure to hospitality operations, recruitment and business administration
- Work closely with our management and operations teams
- Opportunities to develop your skills and grow within the company
- Supportive and fast-paced team environment

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📌 Administrative Receptionist (Queensland)
🏢 Luna Group
📍 Queensland