Contribute to Sprint planning, project planning, test planning, and backlog refinement sessions to ensure effective testing coverage across releases.

Perform test analysis and prepare test scripts using established test and project management platforms, including Jira, Confluence, and TestRail.

Design and document business-focused test scenarios in collaboration with WorkSafe Product Owners and Business SMEs, ensuring alignment with approved business processes and work instructions.

Plan and execute System Testing (ST) and System Integration Testing (SIT) in partnership with Product Owners, Business SMEs, vendors, and external service providers such as Service Victoria, ATO, ASIC, Australia Post/Decipha, Computershare, PayPal, Westpac, and other third parties.

Create, enhance, and maintain regression test suites covering production functionality, maintenance releases, enhancements, and scheduled program releases.

Work closely with the Test Automation team to identify and improve automation coverage for regression scenarios and provide regular reporting to the program.

Execute SIT, system, and regression testing in accordance with defined release plans, timelines, and program schedules.

Support the preparation of test scenarios and coordinate UAT activities, enabling business stakeholders to complete comprehensive testing and provide formal sign-off.

Log, monitor, and manage defects through Jira/TestRail, following the established Defect Management Framework and ensuring issues are tracked through to resolution.

Prepare and communicate regular test status reports, covering test coverage, execution progress, defect status, and testing cycles using Jira and TestRail.





Build and maintain solid working relationships with business stakeholders, Product Owners, Business SMEs, internal program teams, and external service providers.

Undertake additional testing and quality assurance activities as required to support the ongoing needs of the organization.

Key Responsibilities

- Contribute to Sprint planning, project planning, test planning, and backlog refinement sessions to ensure effective testing coverage across releases.

- Perform test analysis and prepare test scripts using established test and project management platforms, including Jira, Confluence, and TestRail.

- Design and document business-focused test scenarios in collaboration with WorkSafe Product Owners and Business SMEs, ensuring alignment with approved business processes and work instructions.

- Plan and execute System Testing (ST) and System Integration Testing (SIT) in partnership with Product Owners, Business SMEs, vendors, and external service providers such as Service Victoria, ATO, ASIC, Australia Post/Decipha, Computershare, PayPal, Westpac, and other third parties.

- Create, enhance, and maintain regression test suites covering production functionality, maintenance releases, enhancements, and scheduled program releases.





- Work closely with the Test Automation team to identify and improve automation coverage for regression scenarios and provide regular reporting to the program.

- Execute SIT, system, and regression testing in accordance with defined release plans, timelines, and program schedules.

- Support the preparation of test scenarios and coordinate UAT activities, enabling business stakeholders to complete comprehensive testing and provide formal sign-off.

- Log, monitor, and manage defects through Jira/TestRail, following the established Defect Management Framework and ensuring issues are tracked through to resolution.

- Prepare and communicate regular test status reports, covering test coverage, execution progress, defect status, and testing cycles using Jira and TestRail.

- Build and maintain strong working relationships with business stakeholders, Product Owners, Business SMEs, internal program teams, and external service providers.

- Undertake additional testing and quality assurance activities as required to support the ongoing needs of the organization.

Key Skills & Experience

- Strong verbal, written, and stakeholder communication skills, with the ability to work effectively across technical and business teams.

- Proven ability to create high-quality test artefacts, including test scenarios, test cases, test scripts, execution evidence, and test reports.

- Hands-on CRM/Salesforce experience is mandatory.

- Previous experience within the Claims or Insurance domain is highly desirable.

- Practical experience with Jira, Confluence, and TestRail in an enterprise testing environment.

- Strong understanding of ST, SIT, Regression Testing, UAT, Defect Management, and Test Planning.

#J-18808-Ljbffr

📌 Test Analyst (Geelong)
🏢 Silverlink Technologies
📍 Geelong