Victorian Managed Insurance Authority (VMIA) Melbourne is seeking a Head of Service and Delivery Practice to lead operational execution and client service enablement for the Risk, Insurance and Claims Solutions division. Reporting to the Chief Insurance Officer, this role ensures effective, compliant and customer-focused service delivery.
This strategic leadership position drives operational excellence, digital enablement and continuous improvement while guiding a high-performing team across the
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📌 Head of Service & Delivery Excellence (Melbourne)
🏢 Victorian Managed Insurance Authority (VMIA)
📍 Melbourne
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