Venues Administration & Bookings Officer

Venues Administration & Bookings Officer

- Salary $72,964.74 to $84,638.44 p/a (pro-rata) + super *
- Make a real difference in your community by helping bring Ku-ring-gai’s venues, events and visitor experiences to life

About Ku-ring-gai Council

Ku-ring-gai is one of Sydney’s most beautiful and environmentally rich areas, located just 16km north of the CBD.

With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.

About the role

Council is seeking a Venues Administration & Bookings Officer to join our Visitor Experience & Events team. This is an exciting opportunity to play a key role in the successful administration and operation of community, tourism and event spaces across Ku-ring-gui.

Your duties will include, but are not limited to:

- Manage venue bookings from enquiry to completion, including seasonal, casual, community, Council and filming bookings
- Deliver excellent customer service, building positive relationships with hirers and responding to enquiries by phone, email and correspondence
- Coordinate booking administration, including forms, risk documentation, invoicing, bonds, pre-payments and accurate record keeping
- Work closely with venue and operational teams to ensure facilities, equipment and spaces are prepared and presented to a high standard
- Support events, programs and promotions, including event administration, Wild Birthday bookings, social media, webpages and electronic communications
- Monitor and report on venue operations, preparing booking, usage,



income and customer satisfaction reports and identifying opportunities to maximise venue use

Qualifications, Skills & Experience

We’re looking for someone who:

- Has experience in administration, venue bookings, account management or a related field, supported by relevant qualifications or experience
- Holds a current Class C Driver’s Licence
- Has a strong customer service focus and enjoys working with a diverse range of hirers, customers and stakeholders
- Is highly organised, able to manage competing priorities, work independently and meet deadlines
- Has strong communication and teamwork skills, with the ability to work collaboratively across venues, teams and Council departments
- Is confident with technology and administration systems, including Microsoft Office, with experience or the ability to learn booking, records, web and social media systems
- Chance to purchase up to 2 weeks additional annual leave per calendar year
- Access to a wide range of development and training opportunities
- Supportive, collaborative and values-driven team culture
- Access to Fitness Passport
- Annual Health & Fitness reimbursement of up to $100 (subject to eligibility)
- Novated Lease options available for private use vehicles
- Free onsite parking
- Free confidential Employee Assistance Program
- Convenient Ku-ring-gai location with beautiful natural surroundings

For more information on the benefits offered at Ku-ring-gai Council, please refer to our websiteclick here.

*Salary is equivalent to $43,778.84 - $50,783.06 p/a for 21 weekly hours + super

Like to know more?

Contact Mardi Pistachia on 9424 0980

Closes:

11:30pm, Monday 31 August 2026

Ku-ring-gai Council is an equal opportunity employer

#J-18808-Ljbffr

📌 Venues Administration & Bookings Officer (Ku-ring-gai Council)
🏢 Careers at Council
📍 Ku-ring-gai Council