We are looking for an experienced Automation Test Engineer with expertise in the Contact Centre/Customer Service domain. The ideal candidate should have hands‑on experience in automation testing, API testing, and validating customer service applications.
Required Skills
- 6+ years of Automation Testing experience.
- Hands‑on experience with Selenium, Java, or similar automation tools.
- Experience in API testing using Postman or Rest Assured.
- Strong knowledge of Agile and SDLC/STLC.
- Experience in the Contact Centre/Customer Service domain (IVR, CRM, Call Routing, Agent Desktop, or Omnichannel platforms).
- Good understanding of defect tracking tools such as Jira.
- Robust analytical and communication skills.
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📌 Automation Testing (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales
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