Australian Financial Complaints Authority seeks an Incident & Problem Manager to oversee service restoration and stability across its technology landscape. You will lead incident responses, coordinate cross-functional teams, and drive root cause analysis to reduce recurring issues and improve reliability.
Collaborating with Service Desk, Application Support, and Engineering, you will ensure incidents are managed effectively, minimize business disruption, and translate lessons learned into
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📌 Incident & Problem Manager, IT Service Reliability (Melbourne)
🏢 Australian Financial Complaints Authority
📍 Melbourne
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