We’re looking for a Junior Account Manager to support the day-to-day management of client accounts. You’ll work closely with the senior account managers and internal departments to ensure smooth service delivery, maintain accurate CRM records, and support account planning and identify growth opportunities.

Tasks and responsibilities

Serve as the main contact for assigned clients, ensuring timely and professional responses

Build strong client relationships by monitoring satisfaction and resolving issues timely

Support senior Account Managers in servicing larger, strategic clients.

Assist with preparing quotes, proposals, and contracts and maintain accurate CRM records

Participate in internal account reviews and planning meetings

Conducting market and competitor research to support account planning

Qualification

Bachelor’s degree in Business, Marketing, Communications, or a related field

1-2 years of experience in a client-facing, sales support, account management or customer service role

Solid written and verbal communication skills





Organized and detail-oriented with a proactive attitude

Willingness to learn and grow in a sales environment

Strong interpersonal, and problem-solving skills.

Energetic, results-focused, and able to thrive independently

Self-motivated with strong time management skills.

About the company

For almost 30 years, MessageXchange has led the way in cloud services, partnering with a diverse range of clients - from small businesses to global enterprises in retail, logistics, finance, government, and more. Every day brings new challenges and opportunities, ensuring that no two days are ever the same.

At MessageXchange, we empower great organisations to become exceptional. Our mission is to connect and integrate businesses for unparalleled strength and success. Our team shares a unified passion for solving our customers’ problems and striving for excellence.

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📌 Junior Account Manager (Melbourne)
🏢 @
📍 Melbourne