Senior AI Engineer - AWS Bedrock | Agentic AI | Chatbots & Customer Support Auto

CSK nexus is looking for an experienced AI Engineer to design, build, and scale next‑generation AI solutions on our AWS Bedrock platform. This role is ideal for someone who has already delivered production‑grade chatbots, customer support agents, and agentic AI systems — and wants to push the boundaries of what enterprise automation can do.

What You’ll Work On

- Architect and build LLM‑powered applications using AWS Bedrock (Claude, Llama, Titan, etc.)
- Develop chatbots, conversational interfaces, and customer support agents with real‑world reliability
- Design agentic AI systems capable of planning, tool use, and multi‑step workflows
- Integrate diverse APIs, data sources, and enterprise systems into AI pipelines
- Build secure, scalable AI microservices and automation frameworks
- Implement retrieval‑augmented generation (RAG), orchestration,



and evaluation pipelines
- Work closely with product, engineering, and operations teams to deliver AI features end‑to‑end

What You Bring

- Deep experience building chatbots and conversational AI (LLMs, NLU, dialogue management)
- Strong hands‑on expertise with AWS Bedrock, including model selection, orchestration, and deployment
- Proven ability to design agentic AI systems (planning, tool‑use, multi‑agent workflows)
- Robust understanding of APIs, data ingestion, and integration patterns
- Experience building customer support automation, virtual agents, or workflow bots
- Solid engineering fundamentals: Python, serverless architectures, CI/CD, security best practices
- Ability to translate business problems into scalable AI solutions

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📌 Senior AI Engineer - AWS Bedrock | Agentic AI | Chatbots & Customer Support Auto (Melbourne)
🏢 CSK Nexus
📍 Melbourne