An exciting opportunity is now available for an Account Project Manager to join our growing team.

Location: North Melbourne, VIC

Position: Account Project Manager

Type: Full-time

Sector: Brand, B2B Marketing, and Digital Consultancy

About Mo Works

"Our mission is to empower those building a better future."

Mo Works is a creative digital consultancy - not a traditional agency. We work with bold brands across education, utilities, health, energy, public sector, and logistics to reposition their brands, realign marketing and sales, and rebuild digital experiences that drive real, measurable growth. Our work spans strategy, brand and communications, marketing campaigns, websites, digital products and technology delivery, often bringing multiple disciplines together within the same engagement.

Role Purpose

This is a delivery role at Mo Works - the person who keeps projects moving, clients informed and delivery under control.

You’ll own the day-to-day delivery and client relationship across a portfolio of projects, from kick-off and planning through to delivery, launch and close-out.

Projects may include brand strategy, communications, campaigns, ongoing marketing, websites, digital products, UX/UI, technology or integrated engagements involving several of these disciplines.

You’ll sit at the intersection of the client and our internal team, translating objectives and feedback into clear briefs, coordinating the right people and inputs, managing expectations, and keeping scope, timelines, budgets and risks visible throughout delivery.

You’ll also be responsible for building strong day-to-day client relationships; understanding what matters to each client, identifying issues early and helping create an experience that supports long-term retention.

An exciting prospect is now available for an Account Project Manager to join our growing team.

Location: North Melbourne, VIC

Position: Account Project Manager

Type: Full-time

Sector: Brand, B2B Marketing, and Digital Consultancy

About Mo Works

"Our mission is to empower those building a better future."

Mo Works is a creative digital consultancy - not a traditional agency. We work with bold brands across education, utilities, health, energy, public sector, and logistics to reposition their brands, realign marketing and sales, and rebuild digital experiences that drive real, measurable growth. Our work spans strategy, brand and communications, marketing campaigns, websites, digital products and technology delivery, often bringing multiple disciplines together within the same engagement.

Learn more: moworks.com.au | instagram.com/moworks

Role Purpose

This is a delivery role at Mo Works - the person who keeps projects moving, clients informed and delivery under control.





You’ll own the day-to-day delivery and client relationship across a portfolio of projects, from kick-off and planning through to delivery, launch and close-out.

Projects may include brand strategy, communications, campaigns, ongoing marketing, websites, digital products, UX/UI, technology or integrated engagements involving several of these disciplines.

You’ll sit at the intersection of the client and our internal team, translating objectives and feedback into clear briefs, coordinating the right people and inputs, managing expectations, and keeping scope, timelines, budgets and risks visible throughout delivery.

You’ll also be responsible for building strong day-to-day client relationships; understanding what matters to each client, identifying issues early and helping create an experience that supports long-term retention.

Key Responsibilities

Project Delivery

- Manage concurrent projects and client engagements from kick-off through to delivery and close-out
- Build and maintain project plans, timelines, scopes, budgets and resource requirements
- Track milestones, dependencies, risks and blockers across the project lifecycle
- Coordinate delivery across strategy, brand, content, marketing, UX, design and development teams
- Keep feedback, approvals and internal inputs moving to avoid delays
- Manage changes in requirements while protecting scope, timeline and budget
- Maintain accurate project documentation and tasks in ClickUp
- Run structured project close-outs and capture key learnings

Client & Account Management

- Act as the primary day-to-day contact across your client portfolio
- Lead project meetings, status updates and delivery communications
- Keep clients informed, aligned and confident in progress
- Understand client objectives, stakeholders and priorities
- Translate feedback into clear, actionable internal briefs
- Manage expectations when timelines, priorities or requirements change
- Identify scope creep and change requests early
- Build trusted relationships that support client satisfaction and retention
- Identify client challenges and opportunities where Mo Works can add further value

Internal Coordination & Delivery Operations

- Ensure internal teams understand project objectives, deliverables and deadlines
- Prepare clear briefs, actions and task requirements
- Maintain visibility over workload, capacity and project health




- Consolidate feedback before passing it to delivery teams
- Anticipate risks and elevate issues where needed
- Support QA and internal review before client presentation
- Track project hours and budgets against allocation to protect margin
- Report on project status, commercial health and risks
- Contribute to improving project management processes, templates and workflows

Decision Rights

You are accountable for:

- Project status and delivery control
- Delivery and client communication
- Day-to-day client relationship health
- Scope control and change identification
- Escalation of delivery, commercial or relationship risks

KPIs

- Projects delivered on time and within scope
- Project margin performance (hours vs. allocation)
- Client satisfaction and retention

What Success Looks Like

- You know the status, next step and risks of every project you manage
- Projects feel organised and under control, even when priorities change
- Clients know what is happening and what comes next
- Internal teams receive clear briefs and consolidated feedback
- Scope changes, risks and blockers are identified early
- Projects are delivered within agreed timelines and commercial expectations
- Client relationships remain strong beyond individual projects
- Nothing important falls through the cracks

Ideal Profile

- 3-5 years' experience in project management, account management or client services, ideally within a creative, marketing, consulting or digital environment
- Experience managing strategy, brand, marketing, communications, website or digital projects from kick-off through to delivery
- Strong understanding of scope, timelines, budgets, risks and resourcing
- Excellent client and stakeholder management skills
- Commercial awareness and understanding of how delivery decisions affect project profitability
- Strong problem-solving skills with the ability to identify risks early
- Able to turn client objectives and feedback into clear briefs for specialist teams
- Comfortable working across strategy, marketing, creative, design and development
- Highly organised and able to manage multiple projects and priorities
- Strong written and verbal communication skills
- Self-directed, accountable and comfortable taking ownership
- Proficient with ClickUp or similar platforms, Slack, Google Workspace and collaborative tools such as Figma

Why Join Us?

- Work across a diverse mix of strategy, brand, marketing and digital projects
- Competitive salary with performance-based incentives
- Ongoing training and professional development support
- Flexibility and an emphasis on work-life balance
- Day off for your birthday
- Pet-friendly office + bring your dog or cat

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📌 Account Project Manager (Melbourne)
🏢 Mo Works
📍 Melbourne