Test Lead with Contact Center and Cyara (Melbourne)

Test Lead with Contact Center and Cyara (Melbourne)

18 Aug
|
Recognized
|
Melbourne

18 Aug

Recognized

Melbourne

Must Have Skills:

- Understanding of the Contact
Center domain

- 5+ years of total experience

- 2+ years of hands-on Cyara
experience

- Solid experience with:

- Cyara Velocity

- Cyara Pulse

- Cyara Cruncher

- Cyara Automated Regression
Testing

o Voice and Digital Channel
Automation

Nice to Have Skills:

Detailed Job Description

- Experienced Cyara
Automation Tester to support the testing and validation of
enterprise Contact Center as a Service (CCaaS) platforms.
The ideal candidate will have expertise in using Cyara Velocity,
Pulse, and Cruncher to automate customer journey testing across
voice, IVR, digital, and omnichannel customer service
environments.

- The
role will work closely with Solution Architects, Business Analysts,
Developers, and Business Stakeholders to ensure high-quality customer
experiences across contact center technologies and
integrations.

📌 Test Lead with Contact Center and Cyara (Melbourne)
🏢 Recognized
📍 Melbourne

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