Latitude Financial Services seeks a Senior Manager, Hardship to lead hardship operations across Australia and Recent Zealand, guiding teams to deliver fair, timely support for customers in financial difficulty while ensuring regulatory compliance.
You will build stronger risk controls, partner with Risk and Compliance, and drive process improvements, data-driven decisions and customer-focused outcomes across distributed teams and external partners.
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📌 Head of Hardship Operations – ANZ (Hybrid) (Melbourne)
🏢 Latitude Financial Services
📍 Melbourne
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